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Opinion Stories - Page 109

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How smart companies - and candidates - are getting ahead in the job market using AI
Artificial Intelligence

How smart companies - and candidates - are getting ahead in the job market using AI

AI is revolutionising recruitment by boosting efficiency, fairness and candidate experience, benefiting both employers and jobseekers alike.

By Neil Webster • 4 min read • Wed, 18th Jun 2025
The rise of agentic AI and what it means for ANZ enterprise
Digital Transformation

The rise of agentic AI and what it means for ANZ enterprise

69% of ANZ c-suite execs plan to adopt agentic AI within 12 months, automating tedious tasks to boost productivity and transform enterprise work.

By Alyssa Blackburn • 5 min read • Tue, 17th Jun 2025
Does anyone know what a CDP is anymore?
Customer Relationship Management

Does anyone know what a CDP is anymore?

Customer Data Platforms are evolving beyond marketing, becoming essential for unified data, AI readiness, and privacy compliance across enterprises.

By Steven Schuler • 5 min read • Tue, 17th Jun 2025
AI: The future belongs to those who put the humans in the machine first
Generative AI

AI: The future belongs to those who put the humans in the machine first

AI in law is evolving to amplify human judgment, using curated data and reasoning to enhance legal advice, not just recall case law.

By Jamie Ng • 9 min read • Tue, 17th Jun 2025
Experts reveal how AI Agents impact retail, shopping and customer loyalty
Customer Experience

Experts reveal how AI Agents impact retail, shopping and customer loyalty

AI agents will transform retail loyalty by acting as personal concierges, optimising offers, and demanding trust and transparency in shopping experiences.

By Jonathan Reeve • 4 min read • Mon, 16th Jun 2025
Do email signatures really hurt the planet and cost people their lives?
Power / Energy

Do email signatures really hurt the planet and cost people their lives?

A recent study claiming email signatures harm the environment is challenged for outdated data and flawed methods, urging focus on real digital communication impacts.

By Jan Moravec • 5 min read • Fri, 13th Jun 2025
How rugged devices drive innovation in harsh industrial environments
Digital Transformation

How rugged devices drive innovation in harsh industrial environments

Rugged devices boost efficiency in harsh industrial settings by enabling real-time data access, reducing downtime, and improving decision-making on the frontline.

By Frank Baldrighi • 3 min read • Wed, 11th Jun 2025
Don't just bounce back, bounce forward: Turning data recovery into a secret weapon
Virtualisation

Don't just bounce back, bounce forward: Turning data recovery into a secret weapon

Organisations should treat data recovery as a strategic asset, using resilience and AI to swiftly bounce forward from cyberattacks, not just bounce back.

By Rick Vanover • 4 min read • Wed, 11th Jun 2025
Rethinking CRM: How generative AI Is breaking down silos and redefining the future of customer service
Customer Relationship Management

Rethinking CRM: How generative AI Is breaking down silos and redefining the future of customer service

Generative AI is transforming CRM, breaking down silos across teams to deliver seamless, personalised customer experiences and boost business agility.

By Rakesh Prabhakar • 5 min read • Wed, 11th Jun 2025

Stories from Other Regions

Opinion stories

Why your tech partner is key to surviving AML Tranche 2
Data Analytics

Why your tech partner is key to surviving AML Tranche 2

Australia's AML Tranche 2 starts July 2026, requiring firms to adopt advanced tech for compliance or risk fines of AUD $19,000 daily per breach.

By John Ahern • 4 min read • Wed, 18th Jun 2025
Why real estate services must embrace AI now
Data Analytics

Why real estate services must embrace AI now

AI is revolutionising real estate by speeding up closings, enhancing fraud detection, and boosting efficiency, making the sector safer and more consumer-friendly.

By Robert Saunders • 3 min read • Tue, 17th Jun 2025
Bigger screens, smarter work: How display technology is powering the future of work
Digital Signage

Bigger screens, smarter work: How display technology is powering the future of work

Innovative display technology, from large 85-inch screens to AI-powered management, is revolutionising hybrid workspaces across Australia as demand surges.

By Neal Elliott • 4 min read • Mon, 16th Jun 2025
Amplified intelligence: Smart business governance in the AI-age
Digital Transformation

Amplified intelligence: Smart business governance in the AI-age

Australian businesses are urged to adopt responsible AI governance to harness innovation while ensuring ethical, secure, and inclusive technology use in the AI age.

By Tony Bailey • 4 min read • Fri, 13th Jun 2025
From catch up to leadership: Resetting Australia's tech agenda
Digital Transformation

From catch up to leadership: Resetting Australia's tech agenda

Australia must reset its tech agenda post-election, boosting investment and adopting citizen-centric policies to lead in AI and innovation for long-term growth.

By Phil Phelan • 5 min read • Fri, 13th Jun 2025
Loyalty laggards: Expert reveals which APAC sectors struggle with tech innovation
Customer Experience

Loyalty laggards: Expert reveals which APAC sectors struggle with tech innovation

Airlines, fuel, and quick-service restaurants in APAC lag in loyalty programme innovation, hindered by legacy tech and limited reward systems, says expert.

By Aaron Crowe • 5 min read • Thu, 12th Jun 2025
Why unified data security is crucial in today's cloud era
Software-as-a-Service

Why unified data security is crucial in today's cloud era

The growing data sprawl demands unified data security to boost visibility, control risks, and streamline compliance in today's complex cloud and AI environments.

By Bob Gilbert • 4 min read • Thu, 12th Jun 2025
Turning personalisation into profit: What's holding businesses back?
Customer Relationship Management

Turning personalisation into profit: What's holding businesses back?

Despite personalisation's proven ability to boost loyalty and revenue, 41% of Australian restaurants struggle to track its success and scale its impact effectively.

By Kinesh Patel • 5 min read • Wed, 11th Jun 2025